New Gas Connections & Meter Moves
Obtaining a Connection to the Gas Network
You can arrange for a gas connection by contacting:
• A Gas Supply company
• A Gas Transporter (GT)
• Or you can arrange it yourself using a Utility Infrastructure Provider (UIP)
1. Gas Supply Company
Gas Suppliers can make arrangements for the installation and connection of your gas by the local GT or a Utility Infrastructure Providor.
2. Gas Transporter
Gas Transporters will arrange to install and connect a new connection, however, you will have to arrange to purchase your gas from a gas supplier, who is also responsible for the fitting of a gas meter. There are four Gas transporters and the areas they cover are listed below. There will be a charge and the gas transporter will recover those costs that it is reasonably expected to incur when providing a connection service - including cost of labour, materials, and any other expenses required to carry out the work.
Gas transporter contact details:
Scotland | Scottish & Southern Gas Networks | 0845 026 0015 |
| North of England | Northern Gas Networks | Tel: 0870 300 7677 |
| North West | National Grid | Tel: 0845 605 6677 |
| West Midlands | National Grid | Tel: 0845 605 6677 |
| Wales & the West | Wales & West Utilities | 0870 165 0597 |
| South of England | Scottish & Southern Gas Networks | 0845 026 0015 |
| London | National Grid | Tel: 0845 605 6677 |
| East of England | National Grid | Tel: 0845 605 6677 |
3. UIP (Utility Infrastructure Provider)
A UIP will install your connection and ensure that it is connected to the gas network of a GT. You will have to arrange to purchase your gas from a gas supplier, who will arrange for the fitting of a gas meter.
A list of SBGI Members who are UIP’s can be found here
Moving a Gas Meter
You should initially contact your energy supplier or the gas transporter for your area in order to arrange for your gas meter to be moved. The gas transporter will normally carry out the meter move rather than the supplier, which means you can approach the transporter direct as an alternative to contacting your supplier. However, in certain circumstances a Gas Safe Registered installer may be able to carry out a meter move.
More Information
Ofgem, the energy regulator, carries more information on their website
Further resources can be found here
If you wish to discuss any of these issues or require any further information please contact Consumer Direct on 08454 04 05 06.